CANCELLATION POLICY

Tickets to FWD+Organise 2026 are non-refundable, outside of exceptional circumstances.

If you are unable to attend after purchasing a ticket, we can do substitutions within organisations/teams until 48 hours before the event, if given the name, contact details, access needs, and dietary requirements of the substituting participant. 

We will do our best to meet all access needs and dietary requirements for substituting person, but we can’t guarantee provision of support when there is a change at short notice.

TO REQUEST A SUBSTITUTION, please email us at info@australianprogress.org.au.

EXCEPTIONAL CIRCUMSTANCES

Exceptional circumstances is defined as family or medical emergencies and/or sudden/unanticipated serious health or caring commitments (such as hospitalisation of yourself or an immediate family member). 

We are unable to offer refunds due to changes in availability at work/ability to take time away from work. 

We understand that campaigns can be dynamic and quick-changing so it is important that your team and manager is on board with your participation in the event.

QUESTIONS?

If you have any questions about our cancellation policy, please reach out to us at info@australianprogress.org.au.